How to check your Payment

How to filter, sort and find the exact Payment you are looking for.

What is covered in here

  1. What are Payments?
  2. How to look at all transactions and sort them
  3. How to find a specific Payment using filters
  4. What actions can you take on a Payment?
  5. Frequently Asked Questions (FAQS)

What are Payments?

Payments is the general term for when you are paying one of your Vendors for a product and/or service. This includes whenever you send a BillPay (ACH or Check) and also Wire Transfers.

How to look at all transactions and sort them

  1. Login into your Abaca Online Banking
  2. Go to the Payments tab in the left hand menu
  3. Scroll down to the list of all your Payment History.
  4. Click on one of the column labels to sort them.  
    1. For example, to see all the Payments scheduled together for one company, click on the label Name and the list will be sorted by vendor name.
    2. No sort -
    3. Ascending -
    4. Descending -

5.   If you would like to view or delete any non-completed Payments, click on the Action button.


How to find a specific transaction using filters

When you want to group and filter transactions by a specific parameter, you can do that from here.

  1. Login into your Abaca Online Banking
  2. Go to the Payments tab in the left hand menu
  3. Scroll down to the list of all your Payment History.
  4. Click on the filter box 

5.   You can select any one or multiple of the below filters:
    1. Vendor - Pick a specific person or organization you are paying.
    2. Status - Pick a specific stage the Payment is in.
    3. Date - Look at a specific day
    4. Amount - Look for a specific amount
    5. Type - How you sent the money (ACH, Wire, eCheck)

6.   If you would like to view or delete any non-completed Payments, click on the Action button.

What actions can you do on a Payment

Once you find your payment, you can click on button Actions and you will be presented with 2 different options

View Payment

    1. The Vendor Payment page will display detailed information about that specific Payment.  
    2. If you need to attach an invoice to the Payment, click the Attach Invoice button.  
    3. Clicking the back button () will take you back to the Bill Pay History page.   

Delete a Payment

    1. You will be asked to confirm your selection. Click Confirm to delete the Payment.  

Frequently Asked Questions (FAQ)

What are all the Payment statuses? Does it change between BillPay and Wires?

There are slight differences in the statuses between BillPays (ACH & checks) and Wires. We have outlined each status you may see.

 

BillPay Payment Statuses: (ACH & Check)

  1. Awaiting Approval (if needed) -  If the Payment needs to be approved, it will be sent to this status on submission. A user with the required approval access needs to approve the Payment.
  2. Pending - The Payment has been approved and is scheduled to be picked up by the bank.
    1. Timeline for ACH - After it’s been approved, until 6am the next day
    2. Timeline for Check - Typically happens in less than 1 hour.
  3. Processed - The Payment has been picked up by the bank and is on the path towards the Payee.
  4. Rejected - The Payment has been rejected by an Approval member.

 

Wire Request Payment Statuses:

  1. Awaiting Approval (if needed) -  If the Payment needs to be approved, it will be sent to this status on submission. The next step is that a user with the required approval access needs to approve the Payment.
  2. Awaiting Release - The Payment has been approved by your team and is awaiting the release from your Abaca account specialist to the bank. This is unique to Wire Requests.
  3. Processed - The Payment has been approved and funds are on the path towards the Payee. 
  4. Rejected - The Payment has been rejected by an Approval member or your Abaca account specialist.

Why is it showing as processed but not in my transaction history

Payments will show up in your Transaction history one day after the payment has been processed. You can see the timeline for ACH payments below:

Payment submitted & approved

- Status = Pending

Money has moved

- Status = Process 

Transaction is created

- Shows up in your “Transaction History”

Monday 

Tuesday

Wednesday

Tuesday

Wednesday

Thursday

Wednesday

Thursday

Friday

Thursday

Friday

Saturday

Friday

Monday

Tuesday

Saturday

Monday

Tuesday

Sunday

Monday

Tuesday

If you schedule your payment for a future business day, it will be picked up and processed on that scheduled day.

The payment will arrive one day later if the next day is a bank holiday.